📦 Q: What if my bracelet breaks or gets damaged in the mail?
A: Let us know within 3 days of delivery with a photo, and we’ll do our best to fix it or send a replacement! 💌
🧵 Q: What if I ordered the wrong size?
A: Please double-check your wrist size before ordering. If there’s a size issue, message us — sometimes we can resize or remake it (small fee may apply).
Q: Do y’all accept refunds?
A: Because all of our bracelets are handmade just for you, we don’t accept returns or refunds — but we’ll always try to make things right if there’s a problem 💖
Q: How much are your bracelets?
A: Prices usually range from $5–$25 depending on the style, charms, and if it’s custom! We’ll always confirm the price before you order 💸
Q: Do you make boy/ men bracelets too?
A: Yup! We make bracelets for everyone — just tell us the colors or theme you want and we’ll make it 😎🖤
Q: Can I mix & match colors or styles?
A: YESSS! We love when customers get creative. Mix any colors, letters, beads, or charms you want 💖🎨
Q: Do you ever have sales or deals?
A: Sometimes! Follow our page & check our “Sales” Highlight or Story posts for surprise deals 🛍️✨
Q: How do I measure my wrist?
A: Use a measuring tape or string around your wrist, then measure it with a ruler. Add 0.5 inch for comfy fit! 📏🧵
Q: Where are y’all based?
A: We’re a small, kid-run biz based in the U.S. 🇺🇸 Everything is handmade with love from our home 💕
Q: Do you ship outside the U.S.?
A: Right now, we’re only shipping within the U.S. — but international is coming soon! ✈️🌍
Q: Can I request certain words or names on the bracelet?
A: Of course! You can add names, initials, or cute sayings like “BFF” or “Queen” 👑✨
✨ All sales are final
Each piece is handmade by our tiny team (aka kids + mom 😅), so please understand we don’t do refunds or returns unless there’s a major issue.
💗 WE CARE!
If you have any problems, reach out! We want every customer to be happy and sparkle ✨